Apology and Notice Regarding Delays in Onigiri Pouch Production

Thank you very much for your continued support of that's rice.

Regarding the rice ball pouch you ordered,
We are experiencing unexpected delays in the production process, which may cause delays in delivery.
We sincerely apologize for causing you anxiety and discomfort while you were looking forward to this event.

*Recent news: We have decided on the location of our new store in Naka-ku, Hiroshima City.
We are currently working on the interior design together with university students studying architecture.
Although we are behind schedule, we are making steady progress little by little.
We hope you will continue to watch over us with kindness.

The pouches are currently in the final stages of production and are expected to be completed within this month.
Once preparations are complete, we will proceed promptly with shipping.
We will contact you as soon as we have any new developments.

We apologize again for any inconvenience caused.
If you have any questions or concerns, please feel free to let us know.

that's rice
Higashi Kaho / Customer Support